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Job Satisfaction, Attrition and Coping Strategies: A Study of Selected Call Centers in NCR By Shafaq Zareen

Job Satisfaction, Attrition and Coping Strategies: A Study of Selected Call Centers in NCR By Shafaq Zareen

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Publisher ‏: Scholars World
Author : Shafaq Zareen
Language ‏: English
Edition : Latest By Publishers
Book Cover : Hard Back
ISBN : 9789388982641

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Dr. Shafaq Zareen Assistant Professor at Department of Commerce Vivekananda College University of Delhi. She has done Master of Business Administration from Guru Gobind Singh Indraprastha University (GGSIPU) and Master of Commerce from Indira Gandhi National Open University (IGNOU) Delhi and O Level in Computer from DOEACC Society. She is specialized in Human Resource Management. She is having more than 10 years of teaching experience in various universities to mention some are the University of Delhi Royal University of Bhutan Guru Gobind Singh Indraprastha University Maharishi Dayanand University and Guru Jambheshwar University. She has attended and presented research papers in various national and international conferences. She has participated in various faculty development programmes. She has publications in journals of repute. She is a life member of the Indian CommerceAssociation and Indian Accounting Association-Delhi Chapter.

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